Maria is an expert in retail with over 10 years of experience in the firm’s Moscow office

Throughout her career, she has assisted some of the largest retail chains in Russia, including leading players in the grocery, DIY and children’s goods sectors

Maria focuses on developing the following areas:

• Strategy
• Digital transformation
• Growth strategies
• Launching new business lines
• CX 
• Voice of the Customer (VoC) – collecting and analyzing customer feedback

Maria serves as an in-house expert in Change Management

Strategy 

Transformation management

Sales channel development 

Agile teams

Customer experience (CX) transformation

National Research University Higher School of Economics, major in Economics 

Maria holds a Scrum Master certification